Industries – Arts and Entertainment | Topics – Management Tools
A Range of Modern Benefits for the Studio de musique ancienne de Montréal
A few years ago, the Studio de musique ancienne de Montréal (SMAM, French for "Montreal’s Early Music Studio") decided to renew their management tools in order to optimize their organization’s efficiency. Indeed, the precariousness of their IT resources and the obsolescence of their management tools were holding them back in terms of growth and development of the Studio’s activities. SMAM trusted the Direct Impact Team to accompany them in their needs assessment and in the development of their new FileMaker management tool.
A FileMaker Solution in Tune with their Needs
The Studio de musique ancienne de Montréal wanted to develop a comprehensive solution for their communication and administrative needs. This new management tool had to be simple and effective, while maximizing the development costs.
The FileMaker solution developed by Direct Impact experts allowed the Studio to more effectively manage communications with subscribers, suppliers, donors and partners, in addition to simplifying administrative tasks.
The Studio also wanted the technological solution to allow the management of ticketing and subscriptions. The solution also had to allow them to manage orders and tickets, creating a more direct link with customers. Finally, since the Studio offers concerts in different venues, the tool developed needed to integrate customized seating plans for each event.
A Technological Solution Developed... without a False Note!
The FileMaker solution developed by the Direct Impact team was applauded by the Studio’s members. Indeed, the new management tool had a significant impact on the organization through the creation of a database and the integration of the ticketing system. This custom FileMaker solution, perfectly adapted to their needs, generated major benefits for the organization such as:
- Better Communication and more Efficiency: The management system allows the organization to establish a better communication with its customers and partners, and to be more effective and autonomous in performing administrative tasks.
- Streamlining Administrative Fees: Until recently, ticketing was outsourced. The integration of the new ticketing management tool to their database allows SMAM to make real savings.
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